Review management API for SaaS platforms

Give your customers reviews from 80+ sites, AI replies, review requests and insights inside your product with one API.

Your customers want reviews in your product. Give it to them.

01
Customers ask for it

Reviews drive your customers' revenue, so they want to see and manage them inside your software.

02
Every site is an integration

Google, Facebook and dozens of industry sites each need their own connection, authentication and upkeep.

03
It's not your core product

Monitoring, replies, requests and reporting pull engineers off the roadmap your customers pay for.

How SaaS platforms use Shout About Us.

Review monitoring
Review Data API
Review Insights API
Show every customer's reviews from 80+ sites

Pull reviews and ratings for each customer location from Google, Facebook and 80+ other sites into one normalized feed, with webhooks when new reviews arrive.

Explore Review Data
Replies inside your app
Review Response API
Review Data API
Let customers reply without leaving your app

Customers see new reviews and post AI-drafted replies from inside your product. Google replies go through Google's official Business Profile API.

Explore Review Response
Review requests
Review Solicitation API
Review Data API
Trigger review requests from events in your software

Send SMS, email and QR review requests when a job is completed, an appointment ends or an invoice is paid, and track which requests turn into reviews.

Explore Review Solicitation
Insights and reporting
Review Insights API
Review Data API
Turn reviews into insight reports for every customer

AI reports surface trending topics, recurring complaints and praise, and compare each location with nearby competitors, ready to show in your product.

Explore Review Insights

From API key to live in days to weeks

Step 1
Test the API

Start a free 14-day trial, get your API keys and pull your first reviews into your platform.

Step 2
Build your experience

Design review screens, reply flows and reports in your own UI. Our team helps with setup and testing.

Step 3
Go live

Roll out to every customer and location. Pricing scales per location plus usage, billed monthly.

Shout About Us vs. building it yourself

Shout About Us logo
Build it yourself
Time to launch

Days to weeks: launch your review product without pulling your dev team off existing priorities.

12–18+ months: product scoping, hiring, building, and testing before you can even launch a V1.

Upfront cost

$500–$10k depending on products used, API vs. white label, and customization.

$300k–$600k+ in dev salaries, infrastructure, and diverted resources before launch.

Ongoing maintenance

SAU handles review site changes, API updates, scraping, hosting, uptime, bug fixes, and feature updates.

Every change to a review site, API, or UI requires new dev work, bug fixes, and QA from your team.

Core product focus

Keep your team focused on building core product features while SAU handles review management.

Diverts engineering resources for 12–18+ months away from your core product roadmap.

Reliability & scalability

SAU infrastructure is built to handle tens of millions of locations without performance drops.

Untested until launch. Scaling requires more infrastructure, costs, and dev time.

One API. 80+ review sites.

Google
Facebook
Yelp
BBB
TrustPilot
Judy’s Book
CarFax
CarGurus
Edmunds
DealerRater
Avvo
Clearsurance
Healthgrades
RateMds
RealSelf
Vitals
ZocDoc
Angi
AirBnb
Expedia
GolfNow
Orbitz
TheKnot
Travelocity
TripAdvisor
WeddingWire
Gayot
GrubHub
OpenTable
Zomato
HomeAdvisor
HomeStars
Houzz
Apartment Guide
Apartment Ratings
Zillow
See all review sites

Powering review management for
‍
hundreds of platforms

300+
Partners

SaaS platforms, marketplaces, and agencies have built on our APIs & review management infrastructure.

100k+
Locations

Over 100,000 business locations are managed through the Shout About Us API by our partners worldwide.

2012
Year Founded

Over a decade of powering review management products for the world’s top platforms.

SaaS platform FAQ

What is a review management API for SaaS platforms?

Which review sites can our customers connect?

Can our customers reply to reviews from inside our app?

Can we send review requests from events in our software?

Do we own the user experience?

How long does it take to launch?

How much does it cost?

Add review management to your software in days

Book a call to walk through the review features your customers need, see the API in action and get custom pricing.