







Trigger email and SMS requests from events in your platform, like completed jobs, closed tickets or purchases, so customers hear from you while it's fresh.
Request reviews by email, SMS, QR code or in-store flow, and send each customer to the right review destination for that location.
Design request templates in your own branding, personalize them with dynamic fields and add multi-step follow-ups for customers who don't respond.
Track delivery, opens, clicks and conversions across email and SMS for every location, so your users can see which requests turn into reviews.

Days to weeks: launch your review product without pulling your dev team off existing priorities.
12–18+ months: product scoping, hiring, building, and testing before you can even launch a V1.
$500–$10k depending on products used, API vs. white label, and customization.
$300k–$600k+ in dev salaries, infrastructure, and diverted resources before launch.
SAU handles review site changes, API updates, scraping, hosting, uptime, bug fixes, and feature updates.
Every change to a review site, API, or UI requires new dev work, bug fixes, and QA from your team.
Keep your team focused on building core product features while SAU handles review management.
Diverts engineering resources for 12–18+ months away from your core product roadmap.
SAU infrastructure is built to handle tens of millions of locations without performance drops.
Untested until launch. Scaling requires more infrastructure, costs, and dev time.
SaaS platforms, marketplaces, and agencies have built on our APIs & review management infrastructure.
Over 100,000 business locations are managed through the Shout About Us API by our partners worldwide.
Over a decade of powering review management products for the world’s top platforms.
The Review Solicitation API sends email, SMS and QR code review requests from your platform when something happens, like a completed job, a closed ticket or a purchase. It includes branded templates, automated follow-ups and request analytics.
Email, SMS, QR codes and in-store kiosks or tablets. Each request takes the customer straight to the right review site for that location.
Yes. Your platform can call the API when an event happens, such as a job completed or a purchase made. You can also send requests automatically from a file your system already produces, like a daily export of completed jobs.
A customer who says they had a bad experience can leave a private comment for the business, so the business can follow up directly.
Yes. Email, SMS and landing page templates can use your branding and dynamic fields like the customer's first name, with follow-up messages for customers who don't respond. Emails can send from your own verified domain.
Yes. Request analytics track delivery, opens, clicks and QR scans across email and SMS for every location.
You pay a monthly access fee per location, from $0.50 to $3.00, plus usage. Each plan includes an allowance of email and SMS requests per location, and requests past the allowance are either paused or billed at an overage rate, depending on the plan.