Listings and reviews platform for enterprises

Shout About Us vs Yext

Yext is an enterprise platform that large multi-location brands use to manage listings, reviews, pages and search, built around its own dashboard. It works well for brands and agencies that want to use that dashboard. Shout About Us is built for platforms, marketplaces and AI companies that want to own the UI/UX and build review management into their own product through an API.

Last updated October 16, 2026

The short version

Shout About Us

Shout About Us is an API-first review management platform. Marketplaces, SaaS platforms, and resellers use it to build review data, AI replies, review requests, review removal and verified reviews into their own product. A white-label dashboard is also available.

Yext

Yext is an enterprise platform for global and multi-location brands, covering listings across 200+ publishers, reviews, pages, search and social. It also offers a Management API, webhooks and an MCP server so teams can build custom workflows on Yext data.

Feature comparison

Shout About Us logo
Yext
Built for

Marketplaces, SaaS platforms, AI companies and resellers

Large multi-location enterprises and global brands; smaller businesses through reseller partners (per Yext)

Product type

API-first review management. A white-label dashboard is also available.

Enterprise brand platform (listings, reviews, pages, search, social, AI agents) with APIs for custom builds

Where your users manage reviews

Inside your own product, built on our API, or in a white-label dashboard under your brand

In the Yext platform, shared by brand, local and agency teams; data also reachable through the API and MCP

Beyond reviews (listings, social, messaging)

Not offered. We focus on reviews but have trusted API-first partners for both social and listings.

Yes. Listings across 200+ publishers, Knowledge Graph, Pages, Search, Social, Scout visibility insights and AI agents

Review sites covered

80+ sites, including Google, Facebook, Yelp, Trustpilot and TripAdvisor

80+ review platforms (per Yext), including Google and Facebook

Review responses

AI-drafted replies in 6 tones, with your own style and instructions. Post replies through the API. Google replies are posted through Google's official Business Profile API.

AI drafts replies for approval, with optional automatic replies. API can create, update and delete responses

Review requests

SMS and email review requests + QR codes

Automated review requests by email, text or QR code; Review Invitations API

Review insights

AI reports on themes, praise, complaints and suggested fixes. Competitive reports compare a location against top competitors.

AI sentiment analysis across locations, with rolled-up scores compared against nearby competitors

Review removal

Flag reviews and request removal on all supported review sites

First-party reviews can be flagged in Yext. Third-party review removal not stated publicly

First-party (verified) reviews

Verified Reviews API: first-party reviews checked by a human team

Yes. Collect first-party reviews, embed them on your site, and submit External First Party Reviews through the API

API access

Everything is available through the REST API. The API is the core product, not an add-on.

Yes. Management API covers reviews, listings, analytics and Knowledge Graph; Live API is paid, Content Delivery API included

Multi-tenant setup

Partner > account > location structure, with your own IDs. Bulk import of up to 100,000 accounts and locations.

Reseller accounts can create and manage customer sub-accounts and subscriptions through the Agreements API

Webhooks

Yes. Events for new, changed and removed reviews, replies, removal requests and usage alerts. Immediate or batched delivery.

Yes. Reviews webhook fires when a review or response is created or changed; separate review invitation webhook

Developer tools

Postman collection, interactive API console, MCP server for AI coding tools, llms.txt. Development environment for testing.

API docs, CLI and config as code, a sandbox API environment, and an MCP server for Knowledge Graph, Reviews and Scout (per Yext)

White label and SSO

Custom domain, logo, colors, branded connection pages and emails. SSO supported.

SAML SSO and Signed Link SSO (per Yext API docs). White label not stated publicly

Pricing

Public pricing: $0.50 to $3.00 per location per month, plus usage for the APIs you use

Custom pricing by solution, usually based on location or provider count. No public price list

Free trial

Free 14-day trial

Yext says it has no free tier and no standard free trial; a Playground test environment is offered for developers

Contract

Annual term, billed monthly based on the previous month's usage

Billing typically annual; multi-year terms get better pricing (per Yext)

SLA and support

99.9% uptime guarantee. Email, Slack and phone support

Not stated publicly as an SLA. Yext publishes real-time and historical platform performance at yexttrust.com. Email and web support in multiple languages; phone support on higher-tier support plans

Competitor information comes from each company's own public pages and is credited to them. "Not stated publicly" means we could not find it on their site. Spotted something out of date? Let us know.

Which one should you choose?

Shout About Us

Choose Shout About Us if you are a platform, marketplace or AI company that wants to own the UI/UX and integrate review data, AI replies, review requests and removal through an API.

Yext

Choose Yext if you are a large multi-location brand or agency that wants listings, reviews, pages and search managed together in one enterprise dashboard.

Frequently asked questions

What is the difference between Shout About Us and 
Yext
?

When should I choose 
Yext
?

When should I choose Shout About Us instead of 
Yext
?

How much does Shout About Us cost?

Is there a free trial?

Build review management into your product

Start a free 14-day trial, or book a call to explore the API and get custom pricing.