Shout About Us is an API-first review management platform. Marketplaces, SaaS platforms, and resellers use it to build review data, AI replies, review requests, review removal and verified reviews into their own product. A white-label dashboard is also available.
Birdeye is an AI platform for multi-location brands covering reviews, listings, social, messaging, appointments, surveys and insights, with AI agents for each area. Agencies can resell it white-labeled or co-branded, and a REST API and MCP server let customers and partners connect their own systems.
Marketplaces, SaaS platforms, AI companies and resellers
Multi-location brands in healthcare, dental, automotive, real estate, retail, franchises and more; agencies through a reseller program
API-first review management. A white-label dashboard is also available.
Business-facing AI platform (app) for reviews, marketing, operations and CX, sold per location, with an API and MCP server
Inside your own product, built on our API, or in a white-label dashboard under your brand
In the Birdeye dashboard and mobile app; resellers can offer it white-labeled or co-branded
Not offered. We focus on reviews but have trusted API-first partners for both social and listings.
Yes. Listings, social, AI search visibility, chatbot, voice, email and text messaging, appointments, surveys, ticketing and reporting
80+ sites, including Google, Facebook, Yelp, Trustpilot and TripAdvisor
200+ review sites (per Birdeye), including Google, Facebook, Trustpilot, Zillow and Healthgrades
AI-drafted replies in 6 tones, with your own style and instructions. Post replies through the API. Google replies are posted through Google's official Business Profile API.
Review Response Agent replies in your brand voice, posting on its own or after approval; Review Reply API
SMS and email review requests + QR codes
Email and text review requests, single or bulk, automated through integrations, SFTP or API
AI reports on themes, praise, complaints and suggested fixes. Competitive reports compare a location against top competitors.
Insights AI finds sentiment drivers and themes by region and location; Competitors AI benchmarks rivals
Flag reviews and request removal on all supported review sites
Birdeye says it does not delete reviews; businesses report reviews to the review site and changes sync back to Birdeye
Verified Reviews API: first-party reviews checked by a human team
Birdeye certified reviews collected on Birdeye, for example through a Write a Review kiosk link
Everything is available through the REST API. The API is the core product, not an add-on.
Yes. REST APIs for reviews, replies, campaigns, contacts, listings, social and more, using an API key provided by Birdeye
Partner > account > location structure, with your own IDs. Bulk import of up to 100,000 accounts and locations.
Parent and child business hierarchy; resellers can create businesses under their account through the API
Yes. Events for new, changed and removed reviews, replies, removal requests and usage alerts. Immediate or batched delivery.
Yes. Webhook subscriptions deliver real-time notifications to one or more URLs
Postman collection, interactive API console, MCP server for AI coding tools, llms.txt. Development environment for testing.
API docs with OpenAPI spec and llms.txt, plus a Birdeye MCP server for Claude, ChatGPT and other AI assistants
Custom domain, logo, colors, branded connection pages and emails. SSO supported.
Reseller program offers white-label or co-branded use. SAML SSO (Okta, Microsoft Entra ID, Auth0) and SCIM
Public pricing: $0.50 to $3.00 per location per month, plus usage for the APIs you use
Custom quote based on what you deploy at your locations, not seat counts. No public price list
Free 14-day trial
30-day free trial of Reviews AI, no credit card needed (per Birdeye)
Annual term, billed monthly based on the previous month's usage
One platform under one contract; term length not stated publicly
99.9% uptime guarantee. Email, Slack and phone support
99.9% platform uptime figure and public status page (per Birdeye); contractual SLA not stated publicly. Phone support (North America, UK, Australia), support portal and web form
Competitor information comes from each company's own public pages and is credited to them. "Not stated publicly" means we could not find it on their site. Spotted something out of date? Let us know.
Choose Shout About Us if you are a platform, marketplace or AI company that wants to own the UI/UX and integrate review data, AI replies, review requests and removal through an API.
Choose Birdeye if you are a brand or agency that wants one ready-made dashboard for reviews, listings, social, messaging and surveys, or wants to resell that app.
The review management API
for marketplaces & platforms