Google reviews appear on Google Search and Google Maps business profiles, so they are often the first reviews a customer sees for a local business.
Platforms for local services, retail, restaurants, healthcare and franchises use Google review data to show ratings on business profiles, alert owners to new reviews and let them reply without leaving the product.
Reviewer, review site, date, star rating, review text and owner response, in the same format as every other supported site, plus the location each review belongs to.
Yes. Replies to Google reviews are posted through Google's official Business Profile API once the business owner authorizes access.
Yes. Shout About Us requests removal using Google's own policy reasons. Google makes the final decision.
Set by your plan, from real time to once per month. Webhooks report new, updated and deleted reviews immediately or in batches every 1 to 12 hours.
One API for Google and 80+ other review sites, so you build one integration instead of one per site.
Every review arrives in the same format: reviewer, site, date, rating, text and owner response.
Webhooks tell your platform when a review is collected, updated or deleted.
Reply posting, review requests and removal requests run through the same API.
The review management API
for marketplaces & platforms