The top restaurant review sites are Google, Facebook, Yelp and Tripadvisor, followed by OpenTable and the delivery apps (DoorDash, Uber Eats and Grubhub), plus niche guides like AllergyEats and HappyCow for diners with specific needs. A restaurant should claim its profile on each one that its guests use, keep the details current and reply to reviews. If you run a restaurant tech or delivery platform, these are also the sites your restaurant customers will expect you to pull reviews from.
Reviews matter more than ever in dining decisions. BrightLocal's 2026 Local Consumer Review Survey found that 97% of consumers read reviews for local businesses and that the average consumer uses six different review sites. Being active on the right ones helps a restaurant:
Here are eight of the most useful restaurant review websites and apps to be listed on:
Let's start with the biggest and most influential platform: Google.
Google is the most used review source by a wide margin. In BrightLocal's 2026 survey, 71% of consumers used Google for reviews. It is also the most popular site for writing them: 45% of consumers left a Google review in the past year.
A Google Business Profile lets you share information about your restaurant, collect Google reviews from guests, improve your local search visibility and help more people find you on Google Maps.
Beyond your address and hours, you can list amenities and offerings like catering or vegetarian options.
You can also share your menu, add a click-to-call button and accept orders or reservations.
Here's an example of a negative review on Google Maps and a calm, helpful response from the owner:
For more, read our guide to Google review management, Google's guide to getting started with Google Business Profile, and our tips for responding to 1-star reviews.
Facebook is one of the largest social networks and still one of the most used review sources. BrightLocal's 2026 survey found Facebook is the second most popular site for writing reviews (34% of consumers wrote one there in the past year), and its use for reading reviews grew over the year.
Facebook reviews work differently from most sites. Instead of a star rating, people answer whether they would recommend the business and add a comment.
To set up a Facebook Page for your restaurant, follow Facebook's getting started guide for businesses.
Yelp is one of the best-known restaurant review sites and the third most popular site for writing reviews in BrightLocal's 2026 survey (24% of consumers). Like Google, Yelp lets restaurants list amenities such as delivery, outdoor seating and accepted payment types, and it supports online ordering.
Yelp uses a 1 to 5 star scale. A warm, specific reply to a positive review, like the one below, shows future guests that the owner is paying attention:
One rule to know: Yelp does not allow businesses to ask customers for reviews. Claim and maintain the profile, reply to reviews, and let reviews come on their own. Yelp has instructions for creating a Yelp business page.
Tripadvisor matters most for restaurants that serve visitors and travelers. BrightLocal's 2026 survey lists Tripadvisor among the traditional review sites that saw usage grow over the past year.
Your Tripadvisor profile can show your menu and details like takeout, wheelchair access and cuisine types.
Guests leave written reviews and rate the restaurant from 1 to 5 stars.
They can also rate specific areas like food, service and value.
For many restaurants, more guests now see ratings inside a delivery app than on any traditional review site. DoorDash, Uber Eats and Grubhub all show ratings and customer feedback on the restaurant's menu page, and a low rating there can cost orders directly.
Delivery reviews often focus on things the kitchen doesn't control alone, like packaging, order accuracy and arrival time. Read them separately from dine-in reviews, and look for patterns you can fix, such as items that travel badly.
A note on Foursquare: Foursquare shut down its City Guide app on December 15, 2024 and the web version in April 2025, according to Foursquare's own notice. Business listings still appear in its Swarm app and in the places data Foursquare supplies to partners, so it is worth keeping your listing accurate, but it is no longer a place where most diners read reviews.
AllergyEats describes itself as a guide to allergy-friendly restaurants. Diners with food allergies use it to find and rate restaurants based on how well they handle allergy needs.
If your kitchen takes allergies seriously, a strong AllergyEats profile can bring in guests who are otherwise very cautious about where they eat. Learn more on the AllergyEats page for restaurateurs.
HappyCow is a review platform for vegan and vegan-friendly restaurants.
Restaurants can show basic information like their website and contact details, along with notes from the owner. In the example below, the owner highlights menu items and outdoor seating.
Each profile features one review at the top, like the example below.
More reviews are listed underneath. To list a vegan-friendly restaurant on HappyCow, you'll need to become a member.
OpenTable is a reservation platform with reviews from verified diners. Guests book tables, and in some markets order takeout, directly from your OpenTable page.
You can add details like price range, cuisine, accepted payments and dress code.
OpenTable diners rate restaurants from 1 to 5 stars, with separate ratings for food, service and ambience.
Google's help guide on local ranking recommends keeping your Business Profile complete and replying to reviews. It says "more reviews and positive ratings can help your business's local ranking."
In BrightLocal's 2026 survey, 80% of consumers said they are likely to use a business that responds to all of its reviews, and 42% said they are unlikely to use one that ignores its reviews entirely. 89% expect owners to respond, and 81% expect a reply within a week. Generic, templated replies put off 50% of consumers, so personal replies matter.
BrightLocal found that 47% of consumers won't use a business with fewer than 20 reviews, and 74% only care about reviews written in the last three months. A steady flow of new reviews matters as much as a high rating. Also, 68% will only use a business with four stars or more, up from 55% in 2025.
Most listings let you add features and amenities, like outdoor seating or Apple Pay, and many include tools for booking tables or ordering food. A complete, accurate profile turns a browser into a booking.
Being listed is the first step. Keeping up with eight or more sites, for one location or fifty, takes a routine:
If you build software for restaurants, such as a POS, reservation system, online ordering platform, franchise system or delivery marketplace, your customers want their reviews inside your product. A group with 50 locations does not want to check Google, Yelp, Tripadvisor, OpenTable and three delivery apps for every one of them.
Building those integrations yourself means a separate connection for each site, matching each listing to the right location, keeping the data fresh and handling changes on every source. Our post on what to decide before you build review integrations covers the full scope.
Shout About Us is the review management API for marketplaces and platforms. The Review Data API pulls reviews from Google, Yelp, Facebook and 80+ sites, including Tripadvisor, OpenTable, DoorDash, Uber Eats, Grubhub and The Infatuation, in one normalized format. The Review Response API drafts replies with AI and posts them back to the source site. The Review Solicitation API sends SMS and email review requests after a visit or order, and you decide which sites each request points to (leave Yelp out, since it doesn't allow requests). AllergyEats and HappyCow are not on our supported list today; check the full list of supported review sites or ask us about a site you need.
Google. BrightLocal's 2026 survey found 71% of consumers use Google for reviews, well ahead of Facebook, Yelp and Tripadvisor.
Yes. Yelp is still one of the top three sites where consumers write reviews. Just remember Yelp does not allow businesses to ask for reviews, so focus on replying and keeping the profile complete.
For guests, yes. DoorDash, Uber Eats and Grubhub ratings appear right where people decide what to order, so they affect sales. Track them alongside your other review sites.
Yes. The Review Data API returns reviews from Google, Yelp, Facebook, Tripadvisor, OpenTable, the major delivery apps and other supported sites in one format, mapped to each location.
Shout About Us pricing is $0.50 to $3.00 per location per month plus usage, depending on which APIs you use. See pricing for details.
Building restaurant software? See which restaurant review sites we support, or book a demo to see the Review Data API in action.
The review management API
for marketplaces & platforms
