Shout About Us is an API-first review management platform. Marketplaces, SaaS platforms, and resellers use it to build review data, AI replies, review requests, review removal and verified reviews into their own product. A white-label dashboard is also available.
SOCi is a local marketing platform for multi-location brands such as franchises, restaurants, retailers and healthcare groups. Its AI agents handle reviews, listings, local pages, social content, surveys and paid social across many locations.
Marketplaces, SaaS platforms, AI companies and resellers
Multi-location brands, including franchises, restaurants, retail, healthcare, financial services and property management
API-first review management. A white-label dashboard is also available.
Local marketing platform with AI agents for reviews, local search and social
Inside your own product, built on our API, or in a white-label dashboard under your brand
In the SOCi platform, run by your brand and location teams
Not offered. We focus on reviews but have trusted API-first partners for both social and listings.
Yes. Listings, local pages, Google Posts, social publishing and engagement, direct messages and chat, surveys and paid social ads
80+ sites, including Google, Facebook, Yelp, Trustpilot and TripAdvisor
Not stated publicly as a count. Integrations include Google, Facebook, TripAdvisor, Trustpilot, BBB, Glassdoor and Healthgrades
AI-drafted replies in 6 tones, with your own style and instructions. Post replies through the API. Google replies are posted through Google's official Business Profile API.
AI agent writes and publishes replies in your brand voice, from approve-every-reply to autonomous with exceptions routed to your team
SMS and email review requests + QR codes
Get Reviews product for review solicitation. Surveys sent by email, SMS, web embeds and QR codes
AI reports on themes, praise, complaints and suggested fixes. Competitive reports compare a location against top competitors.
Voice of Customer tracks sentiment shifts by location and region
Flag reviews and request removal on all supported review sites
Not stated publicly. Reviews needing human judgment are flagged for your team
Verified Reviews API: first-party reviews checked by a human team
Not stated publicly. SOCi Surveys captures first-party customer feedback
Everything is available through the REST API. The API is the core product, not an add-on.
Not stated publicly as a general API. Surveys and local pages have APIs; custom API connections available
Partner > account > location structure, with your own IDs. Bulk import of up to 100,000 accounts and locations.
Built for brands with many locations: corporate sets standards, agents act per location, scales to 100K+ locations (per SOCi)
Yes. Events for new, changed and removed reviews, replies, removal requests and usage alerts. Immediate or batched delivery.
Not stated publicly
Postman collection, interactive API console, MCP server for AI coding tools, llms.txt. Development environment for testing.
Not stated publicly
Custom domain, logo, colors, branded connection pages and emails. SSO supported.
SSO supported (per SOCi's data processing addendum). White label not stated publicly
Public pricing: $0.50 to $3.00 per location per month, plus usage for the APIs you use
Custom quote, priced by location and by agent. No per-user or per-listing fees (per SOCi). No public price list
Free 14-day trial
SOCi says it has no free trial; each deployment is scoped through a custom quote and demo
Annual term, billed monthly based on the previous month's usage
Term set by the order form. SOCi says order forms can't be ended for convenience, and longer committed terms get better pricing
99.9% uptime guarantee. Email, Slack and phone support
99.5% monthly uptime target, with service credits capped at 15% of monthly fees (per SOCi's published SLA). Customer support portal, phone, contact form and SOCi U training
Competitor information comes from each company's own public pages and is credited to them. "Not stated publicly" means we could not find it on their site. Spotted something out of date? Let us know.
Choose Shout About Us if you are a platform, marketplace or AI company that wants to own the UI/UX and integrate review data, AI replies, review requests and removal through an API.
Choose SOCi if you are a multi-location brand or agency that wants one managed dashboard for reviews, listings, local pages, social and surveys.
The review management API
for marketplaces & platforms