Verified review platform for ecommerce brands

Shout About Us vs REVIEWS.io

REVIEWS.io helps brands collect verified customer and product reviews, managed in its dashboard and shown through REVIEWS.io widgets and its public company review pages. Shout About Us gives you verified first-party review infrastructure through an API, so you own the data, the experience and the brand.

Last updated October 16, 2026

The short version

Shout About Us

Shout About Us is an API-first review management platform. Marketplaces, SaaS platforms, and resellers use it to build review data, AI replies, review requests, review removal and verified reviews into their own product. A white-label dashboard is also available.

REVIEWS.io

REVIEWS.io collects company and product reviews through post-purchase invitations and marks them with a Verified Buyer badge. Reviews show in on-site widgets and on REVIEWS.io company pages, and eligible reviews can feed Google Seller Ratings.

Feature comparison

Shout About Us logo
REVIEWS.io
Built for

Marketplaces, SaaS platforms, AI companies and resellers

Ecommerce brands and merchants, including multi-brand groups. Thousands of merchants (per REVIEWS.io)

Product type

API-first review management. A white-label dashboard is also available.

Review, UGC and survey platform for collecting and displaying verified company and product reviews

Where your users manage reviews

Inside your own product, built on our API, or in a white-label dashboard under your brand

In the REVIEWS.io dashboard. Reviews appear in on-site widgets, on a public REVIEWS.io company review page and can feed Google Seller Ratings

Beyond reviews (listings, social, messaging)

Not offered. We focus on reviews but have trusted API-first partners for both social and listings.

Shoppable UGC galleries, photo and video reviews, surveys and NPS, Google Seller Ratings, Bazaarvoice syndication and ecommerce integrations such as Shopify and Klaviyo

Review sites covered

80+ sites, including Google, Facebook, Yelp, Trustpilot and TripAdvisor

Its own company and product reviews, plus Reputation Manager for third-party sites such as Google, Facebook, Trustpilot and TripAdvisor (per REVIEWS.io)

Review responses

AI-drafted replies in 6 tones, with your own style and instructions. Post replies through the API. Google replies are posted through Google's official Business Profile API.

Public or private replies from the dashboard. AI Auto Generate Reply drafts on-brand replies on the Plus plan; replies are never posted automatically

Review requests

SMS and email review requests + QR codes

Email and SMS review invitations after purchase, with automated flows. Plans range from 300 to 10,000 invites; paid plans include 100 SMS invites a month from Start-Up (per REVIEWS.io)

Review insights

AI reports on themes, praise, complaints and suggested fixes. Competitive reports compare a location against top competitors.

AI Insights that turn reviews into actions, AI review summaries and competitor analysis (Grow and up), plus review tagging and custom attributes

Review removal

Flag reviews and request removal on all supported review sites

Not stated publicly for third-party sites. For its own reviews, businesses can ask support to investigate; REVIEWS.io says genuine verified reviews are not deleted

First-party (verified) reviews

Verified Reviews API: first-party reviews checked by a human team

Core product. Reviews from post-purchase invitations show a Verified Buyer badge; REVIEWS.io can require proof of purchase for other reviews

API access

Everything is available through the REST API. The API is the core product, not an add-on.

REST API for review invitations, reviews and questions, tagging, UGC, surveys and webhooks, using a store ID and private API key. Available on the Plus plan

Multi-tenant setup

Partner > account > location structure, with your own IDs. Bulk import of up to 100,000 accounts and locations.

Multiple stores under one account, multi-account login with per-account roles (Start-Up and up), and branches to group reviews by location (Grow and Plus)

Webhooks

Yes. Events for new, changed and removed reviews, replies, removal requests and usage alerts. Immediate or batched delivery.

Yes. Review submitted webhooks for company and product reviews, including positive, negative and updated reviews

Developer tools

Postman collection, interactive API console, MCP server for AI coding tools, llms.txt. Development environment for testing.

Developer portal with API reference and llms.txt, plus integrations with Shopify, BigCommerce, Magento and WooCommerce. SDKs, sandbox and MCP not stated publicly

White label and SSO

Custom domain, logo, colors, branded connection pages and emails. SSO supported.

Widgets customizable to match your brand (colors, fonts, spacing); custom designs via the API on Plus. SAML 2.0 SSO on Plus. White label not stated publicly

Pricing

Public pricing: $0.50 to $3.00 per location per month, plus usage for the APIs you use

Invite-based plans per domain: Essentials $29, Start-Up $99, Grow $299, Plus $499 a month billed annually; free plan with 25 invites; Enterprise custom (per REVIEWS.io)

Free trial

Free 14-day trial

14-day free trial on Essentials, Start-Up and Grow; Plus and Enterprise start with a demo. A free plan is also offered

Contract

Annual term, billed monthly based on the previous month's usage

Month-to-month, no annual contract required; annual billing saves 20%. Cancel via live chat, effective within 30 days (per REVIEWS.io terms)

SLA and support

99.9% uptime guarantee. Email, Slack and phone support

Uptime SLA not stated publicly. REVIEWS.io says priority support with faster SLAs is available on enterprise plans. Live chat, email and a help center with 1,500+ articles (per REVIEWS.io); customer success manager on Plus, dedicated success support on Enterprise

Competitor information comes from each company's own public pages and is credited to them. "Not stated publicly" means we could not find it on their site. Spotted something out of date? Let us know.

Which one should you choose?

Shout About Us

Choose Shout About Us if you want verified first-party reviews inside your own product, under your brand and with your own data, plus reviews from Google, Facebook and 80+ sites through the same API.

REVIEWS.io

Choose REVIEWS.io if you are an ecommerce brand that wants verified company and product reviews in ready-made widgets, with a public REVIEWS.io profile and Google Seller Ratings.

Frequently asked questions

What is the difference between Shout About Us and 
REVIEWS.io
?

When should I choose 
REVIEWS.io
?

When should I choose Shout About Us instead of 
REVIEWS.io
?

How much does Shout About Us cost?

Is there a free trial?

Build review management into your product

Start a free 14-day trial, or book a call to explore the API and get custom pricing.