Shout About Us is an API-first review management platform. Marketplaces, SaaS platforms, and resellers use it to build review data, AI replies, review requests, review removal and verified reviews into their own product. A white-label dashboard is also available.
Reputation gives multi-location brands one platform for reviews, listings, social, surveys and customer experience insights, with AI responses and Rep Score benchmarking. It publishes per-location pricing and offers an API for reviews, locations, requests and surveys.
Marketplaces, SaaS platforms, AI companies and resellers
Multi-location brands in healthcare, automotive, real estate, food and beverage, financial services, care and living, and retail
API-first review management. A white-label dashboard is also available.
AI-powered reputation management software (SaaS dashboard) with a REST API
Inside your own product, built on our API, or in a white-label dashboard under your brand
In the Reputation platform. Reviews can also be streamed to your website and location pages.
Not offered. We focus on reviews but have trusted API-first partners for both social and listings.
Yes: listings and local SEO, location pages, social publishing and inbox, messaging on Google and Facebook, surveys and ticketing
80+ sites, including Google, Facebook, Yelp, Trustpilot and TripAdvisor
Reviews across 130+ websites (per Reputation), including Google, Facebook and industry sites
AI-drafted replies in 6 tones, with your own style and instructions. Post replies through the API. Google replies are posted through Google's official Business Profile API.
AI-powered responses and response macros by sentiment and location. The API includes a Respond to Review endpoint.
SMS and email review requests + QR codes
Email and SMS/MMS review requests, plus website and kiosk. The API can send email and SMS requests.
AI reports on themes, praise, complaints and suggested fixes. Competitive reports compare a location against top competitors.
Experience Insights on topics, sentiment and rating trends; Rep Score benchmarks locations against competitors
Flag reviews and request removal on all supported review sites
Not stated publicly
Verified Reviews API: first-party reviews checked by a human team
Branded surveys collect first-party feedback; survey star ratings and comments can be syndicated to location pages via API (per Reputation)
Everything is available through the REST API. The API is the core product, not an add-on.
REST API for reviews, responses, review requests, locations, surveys, tickets and users. API key comes from your customer success manager.
Partner > account > location structure, with your own IDs. Bulk import of up to 100,000 accounts and locations.
Tenants API for agency customers managing multiple tenant accounts; requests are scoped to a tenant by a tenant ID header
Yes. Events for new, changed and removed reviews, replies, removal requests and usage alerts. Immediate or batched delivery.
Not stated publicly
Postman collection, interactive API console, MCP server for AI coding tools, llms.txt. Development environment for testing.
Public API docs with code samples and Postman-based reference, in US and EU versions
Custom domain, logo, colors, branded connection pages and emails. SSO supported.
SSO supported (the API Authorize endpoint returns an SSO login link). White label not stated publicly; certified resellers can resell the platform.
Public pricing: $0.50 to $3.00 per location per month, plus usage for the APIs you use
Per location per month: Rep Core $80, Core + Pulse $115, Core + Surveys $150; Enterprise custom for 125+ locations (per Reputation)
Free 14-day trial
Trials may be offered, 30 days by default (per the service agreement). Not advertised on the pricing page.
Annual term, billed monthly based on the previous month's usage
Term set in each order form; auto-renews for the same length unless either side gives notice 30 days before term end
99.9% uptime guarantee. Email, Slack and phone support
99.9% monthly platform uptime, excluding scheduled downtime (per Reputation US standard business terms, updated January 2021). Support portal, email and phone (US and UK lines), weekday business hours
Competitor information comes from each company's own public pages and is credited to them. "Not stated publicly" means we could not find it on their site. Spotted something out of date? Let us know.
Choose Shout About Us if you are a platform, marketplace or AI company that wants to own the UI/UX and integrate review data, AI replies, review requests and removal through an API.
Choose Reputation if you are a multi-location brand or agency that wants one dashboard for reviews, listings, social, surveys and messaging, with managed services available.
The review management API
for marketplaces & platforms