Reputation and listings platform for multi-location brands

Shout About Us vs Chatmeter

Chatmeter, now part of Alchemer, is a reputation and local listings platform that multi-location brands and agencies use through its own dashboard. It works well for brands and agencies that want to use that dashboard. Shout About Us is built for platforms, marketplaces and AI companies that want to own the UI/UX and build review management into their own product through an API.

Last updated October 16, 2026

The short version

Shout About Us

Shout About Us is an API-first review management platform. Marketplaces, SaaS platforms, and resellers use it to build review data, AI replies, review requests, review removal and verified reviews into their own product. A white-label dashboard is also available.

Chatmeter

Chatmeter gives multi-location brands one dashboard for reviews, listings, local pages, social and surveys, with AI responses and sentiment analysis. Every customer gets a dedicated Customer Success Manager, and agency partners can use a private-labeled dashboard.

Feature comparison

Shout About Us logo
Chatmeter
Built for

Marketplaces, SaaS platforms, AI companies and resellers

Multi-location brands in restaurants, retail, healthcare, financial services, automotive and real estate, plus agency partners

Product type

API-first review management. A white-label dashboard is also available.

AI-powered reputation management and local listings platform, now part of Alchemer

Where your users manage reviews

Inside your own product, built on our API, or in a white-label dashboard under your brand

In the Chatmeter dashboard and mobile app

Beyond reviews (listings, social, messaging)

Not offered. We focus on reviews but have trusted API-first partners for both social and listings.

Yes: listings, local pages, social publishing, surveys, reporting and Pulse AI modules

Review sites covered

80+ sites, including Google, Facebook, Yelp, Trustpilot and TripAdvisor

No count stated. Names Google, Apple Maps and Bing; custom review providers can be added through the API (per Chatmeter).

Review responses

AI-drafted replies in 6 tones, with your own style and instructions. Post replies through the API. Google replies are posted through Google's official Business Profile API.

AI-generated responses, suggested templates or custom replies, from the dashboard

Review requests

SMS and email review requests + QR codes

Email, SMS and QR code review requests, plus survey thank-you pages

Review insights

AI reports on themes, praise, complaints and suggested fixes. Competitive reports compare a location against top competitors.

AI-powered sentiment analysis and a Local Brand Visibility score compared against competitors

Review removal

Flag reviews and request removal on all supported review sites

AI flags Google reviews that may break Google's policies; your team then submits the removal report to Google from the dashboard

First-party (verified) reviews

Verified Reviews API: first-party reviews checked by a human team

Not stated publicly

API access

Everything is available through the REST API. The API is the core product, not an add-on.

REST API for platform data and for managing users, locations and reviews; access arranged through your Customer Success Manager

Multi-tenant setup

Partner > account > location structure, with your own IDs. Bulk import of up to 100,000 accounts and locations.

Not stated publicly

Webhooks

Yes. Events for new, changed and removed reviews, replies, removal requests and usage alerts. Immediate or batched delivery.

Not stated publicly

Developer tools

Postman collection, interactive API console, MCP server for AI coding tools, llms.txt. Development environment for testing.

Docs, SDKs and sandbox not stated publicly; API access and documentation go through your Customer Success Manager

White label and SSO

Custom domain, logo, colors, branded connection pages and emails. SSO supported.

Agency partners get a private-labeled dashboard, white-label access, iframe SSO and open API

Pricing

Public pricing: $0.50 to $3.00 per location per month, plus usage for the APIs you use

Custom proposal, priced by location with unlimited users. No public price list

Free trial

Free 14-day trial

Not stated publicly

Contract

Annual term, billed monthly based on the previous month's usage

Three-year initial term unless the order form says otherwise, then renews yearly; 60 days' notice to end (per Chatmeter's terms of service)

SLA and support

99.9% uptime guarantee. Email, Slack and phone support

The pricing page mentions SLAs; no uptime figure is stated publicly. Dedicated Customer Success Manager for every customer, with monthly check-ins and quarterly business reviews; support requests through a contact form

Competitor information comes from each company's own public pages and is credited to them. "Not stated publicly" means we could not find it on their site. Spotted something out of date? Let us know.

Which one should you choose?

Shout About Us

Choose Shout About Us if you are a platform, marketplace or AI company that wants to own the UI/UX and integrate review data, AI replies, review requests and removal through an API.

Chatmeter

Choose Chatmeter if you are a multi-location brand or agency that wants one managed dashboard for reviews, listings, local pages and social, with a dedicated success manager.

Frequently asked questions

What is the difference between Shout About Us and 
Chatmeter
?

When should I choose 
Chatmeter
?

When should I choose Shout About Us instead of 
Chatmeter
?

How much does Shout About Us cost?

Is there a free trial?

Build review management into your product

Start a free 14-day trial, or book a call to explore the API and get custom pricing.