The best software options and online platforms for managing Google reviews in 2024 are:
To help you compare your options, we've included a brief overview of each platform, along with some of its key features, pricing, benefits, and user ratings on platforms like G2 and Capterra.
You'll also find a comparison table at the end of this guide.
Shout About Us is an easy-to-use, all-in-one platform for managing your business's online reviews. It is 100% cloud-based, so you don't have to worry about maintaining software and can use it from any device or location.
Here are some of the platform's main use cases for businesses:
Shout About Us offers three affordably priced plans to fit every size organization and budget:
NiceJob is an online platform designed to help businesses get more reviews and score more customer referrals. It also enables businesses to create websites, analyze reviews for customer sentiments and trends, and build trust with potential customers by sharing positive reviews on social media.
NiceJob offers two plans: “Grow” for $75 per month, or the more comprehensive “Grow + Sites” plan, which includes additional features and costs $174 per month, plus a one-time $399 setup fee. Both plans come with review monitoring features.
Podium is a mobile-friendly platform that offers various review and reputation management features. Businesses can use It to automatically send out review requests, analyze review trends and data, or generate AI-written review responses.
Podium currently offers three pricing plans.
The most basic plan, "Core," costs $399 per month and includes "review management with AI responses" and a variety of other features.
The platform also offers a "Pro" plan for $599 per month, and Podium's most comprehensive solution is the "Signature" plan, which is subject to custom pricing.
ReviewTrackers has numerous use cases, from customer sentiment and competitor analysis to review generation on sites like Google and Facebook.
Your business can use ReviewTrackers to "monitor, manage, and collaborate on responding to reviews and social mentions — all from one place."
The platform includes tools for requesting customer reviews, managing your local business listings, and responding to reviews using templates or AI ("Smart Response technology").
Pricing isn't currently listed on the ReviewTrackers website. Online sources report that ReviewTrackers costs anywhere from $69 per year to $49 per month.
At Shout About Us, we have over 10 years of combined experience managing and responding to over 2 million reviews. We're proud to work with over 10,000 satisfied customers, from small family-owned businesses to nationwide franchises and global brands like Burger King, Chick-fil-A, Denny's, and Kia.
Here's why thousands of brands trust our industry-leading platform to help them get more positive reviews and deliver a best-in-class customer experience:
Shout About Us lets you automate tasks like requesting Google reviews, tracking when new reviews are published, and flagging bad reviews that violate platform guidelines.
You can spend less time dealing with online reviews — and more time growing your business.
Discover a simple, stress-free way to manage reviews and boost your online reputation. Book a Shout About Us demo and get more Google reviews today.
The software you use to manage Google reviews should enable you to automate three key tasks: review monitoring (for tracking new customer reviews), review generation (for asking customers to leave feedback), and review removal (for flagging customer reviews that violate platform guidelines).
Some of the top platforms for managing your Google reviews and brand reputation include Shout About Us, Podium, ReviewTrackers, and NiceJob, which this guide compares in detail. When choosing a tool to help you manage customer reviews, look for a platform that's easy to set up and start using, offers essential review management features, such as automated requests for customer reviews, and fits your organization's budget.
By automating manual tasks, like responding to positive reviews or sending review requests to customers, you'll save valuable time and free up bandwidth for your team. By tracking and managing reviews in real time, you'll also be able to identify trends in customer feedback, enabling you to make improvements that increase customer satisfaction and loyalty. Finally, review management software makes it easier to share positive reviews on your website and social media pages, providing social proof and helping you convert potential customers.
Discover how to boost your restaurant’s online reputation with top review sites. Learn the benefits, key platforms like Yelp and Google, and strategies for managing reviews to attract more customers and grow your business in 2025.